Welcome back guys, This week I taught I would discuss my recent experience with migrating this blog from BlueHost to SiteGround. When I first opened this blog Bluehost seemed to be the cheapest and easiest option to get the blog up and running as quick as possible. About a year later when it came time to renew I decided to switch to Siteground.
Why I switched
Let’s start with the why…The biggest reason I wanted to switch was the actual performance of the website. I had huge performances issues with the site hosted on Bluehost. I was using the cheaper option they had but from researching it seems like it’s a common complaint about Bluehost. At first, I taught it was the theme that I picked and after changing it, it seemed to speed up the site but it was still extremely slow.
Another reason I switch was their admin dashboard was very slow and hard to use. When trying to debug my website it was extremely frustrating trying to load certain parts of their dashboard and they would just time out. Enough complaining about BlueHost why did I pick Siteground? Well, after a bit of research there was a lot of people recommending moving to SiteGround. 99% of the posts I read said their site response time improved two-fold after migrating. I decided to see what the big deal was and starting looking at SiteGround.
One of the most important things is the price. While I do love writing for this blog, it doesn’t really make any money directly so the cheaper the better :).
Siteground on left vs Bluehost on right. BlueHost seems to be the cheaper option although you need to be careful. Your first year or first purchase will be $2.95(7.99 after) per month whereas on SiteGrounds it’s $3.95 (7.95 after) per month. When I was on BlueHost I took the $2.95 option but like I said earlier I had a lot of trouble with it whereas on Sitegrounds cheapest plan I have had no issues so far.
An important part of any hosting platform is the quality of the support team behind it. If your site goes down, how quickly can the support team tell you and fix the problem. If you have a question or query the time it takes for them to answer is extremely important.
I have had one major experience with the BlueHost support staff. My site randomly went down about two months after the initial purchase. I don’t know how long the outage was for because it was a weekend and didn’t notice until I came around to write a blog post. I opened a support chat/ticket with them to ask why it was down, about 30 min+ later I got a response saying they were looking into it. After 1h or 2 later the site was backup. It was a bit too long for me and I didn’t get any sort of alerting telling me the site was down. An 1h+ seemed long and I didn’t get any sort of alert telling me the site was down. I understand in most cases you need to setup this type of monitoring but from the support ticket, it was an issue on their side so reporting would have been useless. While at the time it wasn’t a big deal I had no traffic to the website, if this was an eCommerce site or if I had more traffic it would have been a bigger problem.
An 1h+ seemed long and I didn’t get any sort of alert telling me the site was down. I understand in most cases you need to setup this type of monitoring but from the support ticket, it was an issue on their side so reporting would have been useless. While at the time it wasn’t a big deal I had no traffic to the website, if this was an eCommerce site or if I had more traffic it would have been a bigger problem.
SiteGround on the other hand, I have already had two support experiences with them. While this seems like a bad thing it is not. The first was a customer support representative calling me to ask if I needed any help with the site and if everything was going ok with the site. I taught this was a nice touch especially for a new customer on their platform. I had opened a ticket to help me migrate my current site to them and he gave me a status update on that.
Experience with migration from Bluehost to SiteGround
An important part of moving to a new host is how easy it is to migrate your new site to it. Luckily, SiteGrounds give you one free site migration when you move to them. The process is as follows:
- Open your account, pick your plan and pay.
- Navigate to support tab and click Transfer website
- Fill out the form with all the details they need. Note: They will need your cPanel username and password to be able to go in and do the migration
- This will open a support ticket in which one of their support team will respond and start the site migration.
How was the process?
The process was easy, I did have multiple issues with the migration:
- It took 7+ hours to do the migration. I have a small site so I would assume that a bigger site would take much longer.
- They told me the site was migrated however when I tried to load the site nothing happened.
- I reopened the ticket and 12+ hours later the issue was fixed and the site was migrated correctly.
Total process took over 19+ hours, I should say my original site was still 100% available during this entire time so it was not such a big deal. Once the site was migrated and I confirmed it was working the only step left was to change the DNS entries to point to SiteGround. About 2+ hours later, the changes had propagated to DNS servers and my new site was available via the normal URL.
That is it, I am on a new hosting platform and it was a smooth migration. As stated earlier the actual loading speed of the website improved significantly which was exactly what I was hoping for. I hope you enjoyed, if you have had any experiences good or bad with either of the hosting platforms I mentioned let me know.